We ship all andbox.in orders from India to addresses across India.

Free shipping across India
Standard shipping is free on all orders delivered within India.

Order processing
In-stock orders are usually packed and dispatched within 24 hours on business days (Monday to Saturday, excluding public holidays). Orders placed late in the day or on Sundays and holidays are dispatched on the next business day. Bulk, project and OEM orders are dispatched as per the timeline agreed with you.

Delivery time
Delivery time depends on your location and the courier partner. Metro cities are usually reached sooner than remote areas. You will receive tracking details by email or SMS once your order is dispatched.

Cash on Delivery (COD)
COD is available on eligible orders with a ₹100 advance paid online at checkout. The balance is paid to the courier at delivery.

Order tracking
Use the tracking link we send you after dispatch, or check My Orders in your andbox.in account. If tracking has not updated for a few days, email support@andbox.in with your order number and we will follow up with the courier.

Receiving your order
Please check the package when it arrives. If the box is damaged, opened or tampered with, note this with the courier if possible and email support@andbox.in with photos as soon as possible so we can help.

Delays
Deliveries can occasionally be delayed by weather, holidays, strikes, courier network issues or other events outside our control. We will keep you informed and help resolve any delay.

International orders
We currently ship within India only. For international or export enquiries, please email sales@andbox.in.

Contact
Email support@andbox.in for shipping questions, or sales@andbox.in for bulk orders. Mailing address: 502, Kusal Bazar Building, 32-33 Nehru Place, New Delhi – 110019, India.