This Privacy Policy explains how andbox (“we”, “us”) collects, uses and protects your personal information when you visit or buy from andbox.in. By using this website, you agree to the practices described here.

Information we collect
• Details you give us: name, email, phone number, billing and shipping address, company name and GST number (if provided), and anything you write in forms, chat or emails.
• Order details: products purchased, order value, payment method and delivery information.
• Technical data: IP address, browser and device type, pages visited and cookies, collected automatically when you use the site.

How we use your information
• To process, ship and support your orders, including GST invoicing, returns and warranty claims
• To respond to enquiries, quotes and bulk / OEM requests
• To send order updates and, if you opt in, newsletters or offers (you can unsubscribe at any time)
• To improve our website, prevent fraud and meet legal and tax obligations

Payments
Online payments are processed by our payment partners. We do not store your full card, UPI or net-banking details on our servers.

Sharing your information
We do not sell your personal information. We share it only as needed with: courier and logistics partners to deliver your order; payment gateways to process payments; our e-commerce platform and service providers that host and run this website; and government or legal authorities where required by law.

Cookies
We use cookies to keep you signed in, remember your cart and understand how the site is used. You can disable cookies in your browser, but some features (such as the cart and checkout) may not work properly.

Data retention and security
We keep your information for as long as needed to provide our services and to meet legal, tax and accounting requirements. We use reasonable technical and organisational measures to protect it, but no method of transmission over the internet is completely secure.

Your choices
You can review or update your account details by signing in, or ask us to correct or delete your personal information (subject to records we must keep by law) by emailing support@andbox.in.

Third-party links
Our website may link to other sites, such as brochure downloads or social media. We are not responsible for the privacy practices of those sites.

Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.

Contact / grievance
For privacy questions or complaints, email support@andbox.in or write to us at: andbox, 502, Kusal Bazar Building, 32-33 Nehru Place, New Delhi – 110019, India. We aim to respond within a reasonable time.